Cancellation policy

Subscribe & Save

ERO Nutrition offers Subscribe & Save on ERO Elevate bags and the ERO Elevate Bundle. This policy explains how subscriptions renew, what you are charged, and how to change or cancel.

1. Automatic renewal. When you choose Subscribe & Save, your subscription continues and renews automatically until you cancel it. There is no minimum number of orders.

2. Delivery frequency. You choose a delivery every 4 weeks or every 8 weeks at checkout. A new order is created and shipped at that interval.

3. Charges. Each order is charged to the payment method you saved at checkout, at the subscription price shown at checkout: 15% off the item's regular price. Subscription items ship free on every order. Sales tax applies where required. If you used a discount code on your first order, the code applies to that first order only; later orders are charged at the regular subscription price.

4. Price changes. If the price of your subscription changes, we will email you at least 7 days and no more than 30 days before the change takes effect, with instructions on how to cancel.

5. How to cancel. You can cancel online at any time: sign in to your account at www.eronutrition.com, open your subscription, and select Cancel subscription. You may also cancel by emailing info@eronutrition.com. Cancellation stops all future orders. To avoid being charged for an upcoming order, cancel before that order's billing date.

6. Skip, pause, or change. From the same account page, you can skip a delivery, pause, or change your delivery frequency at any time.

7. Orders already charged. Orders that have already been charged are handled under our Refund Policy.

Questions: info@eronutrition.com or (801) 210-8674.